You Can’t Improve What You Can’t Measure
Posted 21 June, 2007 in solutions
That’s a tagline that RemedyMD uses on their promotional trade show give-aways. To be perfectly accurate I suppose you can’t measurably improve what you can’t measure, or maybe it’s that you might be able to improve it but how would you know? The point, of course, is that metrics act as signposts to verify that you’re proceeding in the right direction.
With healthcare, that means that it’s easier to track the progress of a patient if the patient is frequently entering data points (like weight, calories consumed, medications taken, exercises, etc) into a personal health record (PHR.)
Elements of a good PHR include:
- User-friendly; simple to create and update information
- Single location (so discrepancies don’t creep into multiple copies)
- Confidential
- Controlled by the user (who grants permission to doctors/hospitals to see/modify the data)
- Universal format (so other systems can interact seemlessly with it)
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